TDDI Digital & AI Lead

Functie

Lead & own E2E Digital, AI & Innovation roadmap to accelerate business strategy

• Define needs to accelerate country and regional business strategies.
• Translate needs into high level product vision and/or consumer journey to be implemented at accounts.
• Align with teams, domain leaders and local IT to translate product vision in high level roadmap.
• Own data and digital budget and responsible for ROI definition and monitoring.
• Own and monitor Digital, AI & Innovation roadmap ROI.

Drive execution of the Digital, AI & Innovation roadmap

• Ensure smooth collaboration with key stakeholders (Platforms, TDDI global and regions).
• End to end responsible for driving the growth of Omninchannel Digital solutions (I.e Dynamify) & AI products (I.e 4-site, pricing, powerchef, menuAI, etc)
• Define and track the right targets and business KPIs.
• Setup the right business governance to drive deployment, usage and impact.
• Influence staffing of key business resources
• Develop, execute and successfully deliver the global Tech, Digital & Innovation strategy through effective change management.
• Drive and animate the Innovation agenda

Reinforce country value proposition with Tech, Digital & Innovation product & support the sales process.

1. Develop Go-to-Market TDDI approach (incl. value proposition / marketing materials / communication / etc.), connecting client desired outcomes, Sodexo value levers and TDDI product & service portfolio.
2. Support complex solution design sales (incl. client presentations & demo).
3. Collaborate with Global / regional / country service owners and marketing teams to design the right Tech, Digital & Innovation products for client services.

Is responsible for business transformation

• Own acculturation & Training programs for different type of audiences across the country / Cluster

Profiel

• Strong business acumen with ability to connect business strategy to Tech, Digital & Innovation initiatives.
• Demonstrated experience (10+ years) in Tech, Digital & Innovation business transformation in an international context and matrix organization.
• Past experience in for example the software industry (e.g. Microsoft, IBM, Oracle, Salesforce, etc.), Food/FM service industry or as a business strategy consultant.
• Past experience with consumer facing data / digital and tech solutions.
• Proven track record of managing and implementing similar international transformation programs within another listed company.
• Deep understanding of Tech, Digital & Innovation business use cases
• Affinity with different AI solutions and applications

Soft skills

• Ability to drive progress in a complex Matrix environment & Organization
• Strong transversal management skills
• Engaged Leadership
• Strong sense of ownership and responsibility
• Strong skillset in team support/teamwork
• Global/Glocal mindset (ability to collaborate cross-culture), can see beyond the local needs and shows ability to anchor back to group strategy
• Comfortable with escalation management and high presure stakeholder fields

Project management

• Has proven project management experience and skillset
• Ability to find innovative ways of anticipating and/or solving problems.

Fluent english + 1 other COEU language